What to Look For in a NetSuite Partner

What is NetSuite ERP?

NetSuite ERP is a cloud-based Enterprise Resource Planning solution used by businesses globally to streamline operations, improve decision-making, and boost productivity. It covers a wide range of core business functions, including finance, inventory, procurement, CRM, HR and e-commerce—all within a single platform.

Because NetSuite is hosted in the cloud, it offers real-time access to data from anywhere, enabling flexible working and faster, more accurate reporting. This cloud-native approach also means users benefit from automatic updates, enterprise-level security and scalable infrastructure—all vital for growing organisations. Whether you're a small business looking to modernise or a large enterprise driving digital transformation, NetSuite ERP provides a unified system tailored to the unique needs of your operation.

What to Look For in a NetSuite Partner

Choosing a NetSuite partner is as critical as selecting the right ERP itself. Your partner will guide your organisation through planning, customisation, training and beyond—so trust and expertise are non-negotiable. The best partners combine deep technical knowledge with an understanding of your industry and business model.

Key traits to look for include:

• Proven experience with NetSuite implementation projects across diverse sectors
• A consultative approach that aligns NetSuite features with your business goals
• Access to certified NetSuite consultants with up-to-date training
• Clear project timelines and transparent communication
• Support offerings beyond go-live, such as optimisation and managed services
• Flexibility to accommodate custom workflows, integrations and growth plans

In essence, your NetSuite partner should act as an extension of your team, translating tech capabilities into real-world value.

How to Choose the Best NetSuite Partner for a Successful ERP Implementation

To get the most out of your NetSuite implementation, your choice of partner should be based on more than price or proximity. Think long-term. The best partners focus on delivering outcomes rather than just installing software.

Here’s how to make a sound selection:

• Evaluate their track record—ask for case studies or references from similar projects
• Consider their depth of knowledge in your sector—industry insight enables better configurations
• Gauge their approach to planning—do they prioritise strategy and discovery or rush into setup?
• Ask about post‑implementation support—will they help optimise and scale after go‑live?
• Explore their integration capabilities—can they connect NetSuite to your existing tech stack?
• Check their commitment to training—do they empower your team with ongoing skills development?

Ultimately, the right NetSuite partner will help your business stay agile, automate effectively and grow confidently. A successful NetSuite implementation depends on the strength of this collaboration.

Choosing a NetSuite Partner. The Questions You Should be Asking - And the Answers You Need to Know

• What qualifications should a NetSuite partner have?
  Look for partners with official NetSuite certifications, demonstrated ERP experience and a history of successful implementations.
• Do NetSuite partners offer customised solutions?
  Yes, a strong NetSuite partner like Humony will tailor the system to match your workflows, reporting needs and business objectives.
• Can a NetSuite partner help with change management?
  Absolutely—experienced partners help manage staff training, user adoption and cultural shifts throughout the implementation process.
• Is post‑implementation support standard?
  Yes. Here at Humony we offer ongoing support services, including troubleshooting, system optimisation and strategic enhancements.
• How long does a typical NetSuite implementation take?
  It depends on the complexity of your setup, but typically a few weeks. At Humony we always provide a clear roadmap and realistic timeline.
• Will my team need technical skills to work with NetSuite?
  Not necessarily—It’s our goal at Humony to design user-friendly dashboards and we design our training to suit your team’s skill level.

Thinking of working with a NetSuite partner for a new or improved NetSuite implementation?
Book a free, no obligation chat about how Humony could be helping your organisation run smarter, more efficiently and with greater confidence in every decision you make.